/oldenburg
Working student in customer support (m/f/d)
Part-time, permanent position, unlimited
Become part of our team and support us in customer support! We are now looking for a detail-oriented organizational talent who can take care of all our customers' needs independently.
What you do with us
•Processing and answering by phone and via our ticket system
•Supporting problem analysis and finding solutions for technical and application-specific questions
•Forwarding complex inquiries to the relevant teams (e.g. development, project management)
•Supporting and contributing to our project management team
•Maintaining the support documentation
•Occasional support in the implementation of training courses for customers
Who we are looking for
•Continuing studies in economics, business informatics, business administration or a comparable course of study
•Enjoy dealing with people and the ability to explain technical issues in an understandable way
•Good problem-solving skills and a structured, independent way of working
•High service orientation as well as strong communication and teamwork skills
•Solution-oriented approach
•Good written and spoken German and English skills round off your profile
